Dynamics Gp Technical Support: Local Versus Remote Great Plains Support
If your position in IT department requires you to find and maintain Dynamics GP vendor, consultant or business partner, please be our guest and read this small publication. Former name of this mid-size business ERP and MRP application was Great Plains Software Dynamics, eEnterprise, Great Plains Accounting for DOS and Windows. Great Plains Dynamics was originally coded in Great Plains Dexterity, and if you are looking to customize, modify, or any other sense alter Dynamics GP – Microsoft Dexterity is good candidate to review. Great Plains implementation typically requires several steps: Dynamics GP License Sale, Business Processes Mapping, Pilot Data Migration and Conversion, User Training, Production Beginning Balances entry, First Month Parallel Accounting entries in Legacy ERP and Dynamics GP, First Month closing in GL and then you should be comfortable on your own in using Great Plains Dynamics GP. Let’s review Great Plains implementation and support options:
1. Dynamics GP Partner Selection. This is in our opinion the most critical initial step. Your Dynamics GP Reseller should be experienced in your industry, have reasonable technical expertise in Great Plains data conversion and migration, reporting , integration, customization, EDI, functional and technical consulting
2. Dynamics GP Business Portal and Ecommerce. If your business is participating in ecommerce model or spread over several regions or internationally, you should review Microsoft Dynamics GP Business Portal and eConnect as ecommerce design tools. In Business Portal you will have access to such cool modules as Order Management, Requisition Management (with Inventory catalog and price list), Electronic Document Delivery, HR Employee Self Service (where you can avoiding USPS postage fee in exposing Paycheck to your employees and temps over the web). You should expect more Dynamics GP business logic to be moved and exposed through Microsoft Dynamics GP Business Portal with the future versions. At this time Dynamics GP 10.0 is coming with Business Portal version 10.0
3. E-commerce Great Plains Batch posting option. If you would like to post your Sales Order Processing Invoices with customer credit card payments directly from ecommerce web application, please consider deploying Alba Spectrum Autopost or automatic batches posting server
4. Dynamics GP Local Service versus Remote Support. Local always sounds great, however if your business processes require precise industry knowledge and expertise, local support might be too poor. In our opinion, you should feel no restriction to appeal to nationwide support
Andrew Karasev, Alba Spectrum LLC. http://www.albaspectrum.com help@albaspectrum.com 1-866-528-0577. Web portal: http://www.pegasplanet.com We are Microsoft Dynamics GP technology partner, ERP and software integrator, who serves you USA, Canada, Mexico and Latin America nationwide. Local service is available in Chicago, San Diego, Los Angeles, Houston. We have customer in the following business metros: Phoenix, New York, Boston, Milwaukee, Buffalo, Rhino, San Jose, Miami, Atlanta, Minneapolis, San Francisco, Detroit, Montreal, Las Vegas, Oceania, Colombia, Caribbean, Poland, UK, New Zealand, Australia
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